Showing posts with label Bill Gates. Show all posts
Showing posts with label Bill Gates. Show all posts

Tuesday, March 4, 2014

Why Do We Have Failure to Communicate?


Communication is a necessity for every successful group.  Most fail to do it well and reach almost no one.  And that is not the way anyone wants it.

Bad communication comes from barriers established by gibberish, which is unintelligible speech or writing.  Most gibberish comes from either the least articulate or the most highly capable.  People in between tend to actually get their points across pretty well.

Young people often communicate very poorly, more from the lack of experience than intelligence.  Generally they don't give much thought to language style or word use.  As a result, young people experiment and play with word use and definitions, creating slang.  Some of these elevate into general use, like the word "cool."  "Cool" entered slang decades ago, meaning a calm person, a good situation, and other things.  It passed into political diction with "Keep Cool With Coolidge."

Words and phrases that don't make the cut fall quickly into dated disuse, a funny reminder of the place and time used.  Where did "23 skiddoo" come from?  Who knows?  But it was slang for almost two decades.

Those trying to communicate with young people often make the mistake of trying to communicate in this invented lingo.  They think it establishes rapport, but it really makes the listeners feel uncomfortable.  Most likely, the awkwardness stems from the fact that most slang is just plain silly and comes from young people's inability to really use language precisely. The silliness is reflected in the surrealism of an older person speaking or writing in this way.

Invention of slang and playing with language is an effective collective stage for each generation, especially with the sharp decline of English language education.  If any individual of any age wants to learn to communicate well, unless they went to a select few schools, they have to teach themselves.  And innovation is not bad.  At its best, slang keeps the language dynamic and relevant.  But most slang is ridiculous.

Young people want messages related in the same way as anyone else, clearly and without fuss.  Speaking to them in their own way smacks of condescension.

Other gibberish spewers deserve blame because they should know better.  In this category fall business people, academics, and public policy wonks.  Lawyers get a pass when they are trying to anticipate all legal variables which, honestly, is an almost impossible job.  Lawyers are using necessary tools, not producing gibberish.

The rest of this crowd sets up barriers that do not need to be there, and they know better.  Most understand that they can communicate more simply.  They train themselves to speak gibberish just like a young person has to train themselves to like cigarettes. One has to overcome the initial revulsion of doing something unnatural until it becomes a comfortable, addicting habit.

But why? Likely because of an inferiority complex initially.  One wants to sound "professional," be accepted as a peer.  To moo using the same notes as the rest of the herd.  To be a good cow.

This makes no sense in business.  Certainly, each individual seeks acceptance as a professional and endeavors to reduce the gap between their actual employment position and their perceived professional goals (see how that works?  Dreadful!)  But the great corporate founders did not and do not speak that way.  Tom Watson, Andrew Carnegie, Sam Walton never spoke like that.  Bill Gates, one of the most brilliant minds in business, does not speak in gibberish.  They use simple terms.  They want to get their message across.  Why business professionals don't emulate their models remains a great mystery.

Academics deserve no sympathy.  Their entire job is communication and they purposefully erect gibberish walls to keep us commoners out, then blame us for not comprehending their point.  The walls insulate their intellects, protecting them and their ideas from the vulgar Aristotlean world.  Which is why their thoughts are often not practical and make no sense.  They not so secretly hate accomplished writers like David McCullough whose writing has influenced generations.  How?  Instead of acres of pointless, dry, thick wordage he tells stories and produces beautiful prose.

Breaking the gibberish habit is simple.  First, read George Orwell's "Politics and the English Language."  Some of it does reflect linguistic nationalism, but the rest offers good advice.  Use simpler words when possible.  Follow the rules, but don't be afraid to break them if they lead you to writing something "barbarous."

Also, remove 10 percent of the total word count as part of the first edit.  It forces the writer to simplify gibberish and communicate in the same way as normal humans.

The vast middle ground actually communicates well.  For most people, simple and honest communication is a necessity.  The barriers of bad language would keep them from accomplishing anything in their normal lives.  The young and the professional world often condemn simple communicators as Philistines, but they could learn a lot from us.




Wednesday, January 28, 2009

Brain Drain

A recent report by West Virginia University shows that under fifty percent of West Virginia college and university graduates find work in West Virginia. As one might expect, high numbers of law and health care graduates stay. This means that newly created experts in business, science, engineering, and other key fields leave in droves.

Right now, WVU, Marshall, Fairmont State, and the other colleges and universities are the stae's greatest resource. We have little trouble attracting smart kids from inside and outside this state. We need to make a priority out of keeping them here. Scenery, quiet small towns, a vital urban center such as Morgantown, and other factors could sell West Virginia IF the state had opportunities.

Why would a budding entrepreneur with the next great idea want to locate his business here? Modern technology means that a lot of businesses could locate almost anywhere there is wireless internet. Even in areas where business can access this, why would they want to pay higher taxes, slog through more regulatory burdens, and put themselves at risk doing business in a "judicial hellhole?" In such an environment, government investment is about all you can expect because it's tough to sue them and it does not pay taxes.

Getting a small branch of NASA is nice. Convincing the next Bill Gates that this is the perfect place to take a risk and launch a major private initiative is much better. Time for West Virginia to realize that sometimes the business of government must be business.
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Thank goodness someone, somewhere came to their senses and realized that Congress is a serious institution of government, not a three ring circus or social hour. Caroline Kennedy can safely return to the cocktail circuit and New Yorkers can rest easy. Now, hopefully, we can dispense with the clown that may or may not have been elected by Minnesota.
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Speaking of weird decisions . . .

Thank goodness we are about to have a US attorney general who helped the Clinton Administration pardon Puerto Rican terrorists to help solidify Hillary's election chances.